Our Services
What services do you offer?
We provide remote tax preparation and bookkeeping services for individuals and small businesses across the United States. Specifically, we prepare federal tax returns, handle amended and prior-year filings, and manage ongoing bookkeeping for business owners.
If you’re unsure which service fits your needs, book a free consultation and we’ll guide you through your options.
What is the difference between tax preparation and bookkeeping?
Tax preparation is typically a once-a-year service. During tax season, we prepare and electronically file your federal tax return with the IRS.
In contrast, bookkeeping is ongoing. We regularly track your income and expenses so your financial records stay organized year-round. As a result, tax season becomes much smoother and you gain clearer insight into your business performance.
Do I need to live in Texas to work with you?
No. While we operate from Texas, we prepare federal tax returns for clients in all 50 states. Therefore, you can work with us regardless of your location within the United States.
Working With Us
Can I work with you remotely?
Yes, you can. Although we are based in Texas, we serve clients nationwide. Because we operate remotely, you can securely upload documents through our encrypted client portal and communicate with us via phone, email, or video.
How does remote tax filing work?
Remote tax filing is simple. You securely upload your documents through our encrypted client portal, we review your information and schedule a brief intake call, and once complete, your return is electronically filed with the IRS after your approval and payment.
The entire process can be completed without visiting an office.
How do I get started?
Start by booking your tax preparation or bookkeeping service through our website. We’ll send you a secure consent form and a private upload link to submit your documents. After reviewing your information, we provide a quote and schedule a short intake call.
Where do you meet with clients?
Most clients meet with us virtually, which allows for secure, efficient service nationwide.
For clients located in Leon County, Texas, in-person meetings may be available by appointment during tax season.
What documents do I need to submit?
Common documents include:
• W-2s and 1099s
• Bank statements (for business clients)
• Expense records or spreadsheets
• Prior year tax return (if available)
• Any documentation for deductions or credits
We’ll let you know if anything additional is required after review.
Can I make changes after submitting my documents?
Yes. If you need to update or add information, Contact Us before your return is finalized. We’ll ensure everything is accurate before filing.
Security and Privacy
Is online tax preparation safe?
Yes. Online tax preparation is safe when handled through secure, encrypted systems. We use a protected client portal designed specifically for tax and accounting professionals to ensure your documents and personal information remain confidential.
Sensitive information is never collected through regular email.
Is my personal information safe?
Absolutely. We use encrypted systems and a secure client portal powered by Canopy to protect your data. Sensitive tax documents are never collected through regular email.
Our portal uses industry-standard security measures to safeguard your personal and financial information throughout the entire process.
For full details, please review our Privacy Policy and Terms & Conditions.
Can a remote tax preparer file my state taxes?
In most cases, yes. We are able to prepare and file federal tax returns for clients in all 50 states. If your situation includes state filing requirements, we will confirm your state eligibility and provide guidance before beginning work.
Timelines and Payment
How long does tax preparation take?
After your intake call and once all required documents are received, standard turnaround time is 3-5 business days.
Rush tax preparation is available for an additional fee.
When is payment due?
Full payment is required before we submit your return to the IRS. You’ll receive a secure summary review prior to filing so you can approve everything before submission.
Do you offer payment plans?
At this time, payment in full is required before filing. We accept major credit cards and ACH payments through secure online processing.
What if I miss the tax deadline?
We can assist with filing an extension, late returns, amended returns, and prior-year taxes. Contact us as soon as possible so we can help minimize penalties and interest.
Pricing and Discounts
How much do your services cost?
Pricing depends on the complexity of your return. Visit our Pricing page for standard packages and add-ons, or book a free consultation for a custom quote.
Do you charge per form for complex returns?
Yes. Additional schedules and forms are priced to reflect the additional preparation work required. Our Pricing page has more details on common add-ons and their pricing.
Do you offer discounts?
We currently offer:
• 20% off for students and military (valid ID required)
• Referral discounts for new clients
• Seasonal promotions announced on our website
Can I combine discounts?
Up to two discounts may be combined unless otherwise stated. The total discount will be clearly reflected on your invoice.
Do discounts apply after payment?
No. Discounts must be applied before payment is made. If you believe a discount was missed, please contact support@maplerowtax.com promptly.